Juan Prime

Juan Prime

Get to know Our Refund Policy

Thank you for choosing our online workout classes. We strive to provide a positive and effective fitness experience. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy below:

7-Day Money-Back Guarantee:

We offer a 7-day refund period for our online workout classes. If you are unsatisfied with your purchase for any reason, you may request a full refund within seven (7) days from the date of your initial purchase.

Refund Process:

To initiate a refund, please contact our customer support team at contact@juanprime.com within the specified 7-day period. Provide your order details, and our team will guide you through the refund process.

Conditions for Refund Eligibility:

Refund requests must be made within seven (7) days from the date of purchase.
The online workout classes must not have been extensively accessed or used during the 7-day period.
Refunds are not applicable if the user violates our terms of service or engages in abusive behavior.
Refund Processing Time:
Upon approval of your refund request, we will process the refund within 2 days. Please note that the refund may take some time to reflect in your account, depending on your payment method and financial institution.

Contact Information:

If you have any questions or concerns regarding our refund policy, please contact us at contact@juanprime.com for assistance.

By purchasing our online workout classes, you agree to abide by this refund policy. We reserve the right to amend this policy at our discretion. Any changes will be reflected on this page.

Thank you for choosing us as your fitness partner.


Email: contact@juanprime.com
Phone: +1(480) 210-4743